The Tea Makers

Senior Analyst, Financial Systems, Documentation and Support, Finance and Administration – OTT00853

6 months temporary position

Our team is made up of creative, passionate, enthusiastic people, searching for challenges…just like you!

Take pride in what you do – and where you work. CBC/Radio Canada is Canada’s national public broadcaster and one of its largest cultural institutions. CBC/Radio Canada brings diverse regional and cultural perspectives into the daily lives of Canadians in English, French and eight aboriginal languages.

Your Role:

• Support the Corporate Manager, Financial Systems – Training and Project Management, in determining training needs and developing content for ongoing and project-related training programs.
• Help prepare SAP training programs by making available training material and ensuring that training data and user codes are available in the SAP system.
• Using the uPerform suite, oversee SAP documentation for existing systems, change requests and enhancement projects. Maintain and update the Financial Systems SAP page on iO!, including posting new documents.
• Participate in SAP enhancement projects as a super-user and suggest ways to improve processes and systems.
• If necessary, provide users with training and occasionally act as a super-user to support them.
• Update and suggest potential improvements to the Finance and Administration iO! pages.

Activities:

• Using specialized software, prepare documentation on financial system transactions to coincide with enhancements, changes and upgrades to the financial system.
• Consult with various network and Head Office stakeholders when drafting documentation.
• Manage the process and ensure that clients approve documents prior to publication.
• Keep a rolling list of documents in circulation. Prepare various documentation- and training-related reports.
• Support the Corporate Manager, Financial Systems – Training and Project Management, in identifying training needs and planning training programs.
  Attend meetings related to improvement, change and upgrade projects in order to document business.
• Participate in SAP improvement projects as a super-user and suggest ways to improve processes and systems.
• Maintain the Financial Systems SAP page on iO!, posting new documents and keeping SAP online help up-to-date.
• Update and suggest potential enhancements to the Finance and Administration intranet iO! pages. Perform the role of SAP trainer and super-user.
• Provide classroom training to groups and one-on-one training to employees, as needed.
• Keep up with developments in the SAP and BW systems, as well as with the latest documentation tools.

Your Profile:

• University degree in Business Administration or Computer Science, or a combination of training and equivalent experience.
• In-depth knowledge of training practices and presentation techniques.
• Previous documentation and training experience (2-5 years).
• Good knowledge of CBC/Radio-Canada and its financial and system operations and policies a strong asset.
• Strong understanding of the current SAP system functionality and financial processes.
• Working experience with databases, reporting, and integrated system documentation tools.
• Proficient with desktop computer applications.
• Knowledge of technical communication equipment.
• Excellent written and oral communication skills in both official languages is required.
• Position requires precise written and oral skills for presentation of reports, conducting needs assessments, classroom training, etc.
• Knowledge of the uPerform suite is a definite asset.
• Ability to work with others and accept direction.
• Ability to lead and motivate.
• Ability to speak before large groups.
• Flexibility to adjust training projects as required.
• Must be a self-starter with initiative and motivation, with the ability to work on several projects at a time.
• Able to collaborate with process coordinators and respond to them in a timely and effective manner.
• Must possess tact, diplomacy and a positive attitude in dealing with a diversified client base.
• Must be able to handle multiple priorities, and work under pressure to meet scheduled and unexpected deadlines.
• Ability to work both independently and as part of a team.
• Show initiative, leadership and exercise judgment in sensitive situations.
• Ability to forecast training and communication needs as SAP evolves.

If you are seeking a media environment that fosters creativity and innovation, this is the place for you.

We value the importance of a diverse workforce and encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.

Please visit http://cbc.radio-canada.ca/jobs/ and apply online.

The CBC is committed to equity in employment and programming.